Excellent product value, price match and exchange service.
You were very helpful! Keep doing what you are doing now. Thanks a lot!
Great products, even better prices and good customer service!
Excellent service as always. Maria swiftly fixed a glitch in the system and everything's good. Thanks guys!
Thanks all, the rods arrived today, 5 days to the other side of the world!! I will recomend you to my mates!! Happy Birthday to me!!
MD.com is definitely supportive and very honest, I accidentally purchased the wrong fishing rod and I apologised for the mistake, but I really couldn't believe the support they gave me by returning the rod I didn't need and replaced it with the one I wanted with not a question asked. They just replaced it and fixed up my mistake without even a hint of any inconvenience from their part. This really is a five star service. 5+++++. Thank you Marine Deals.com!
I like the service and the great range of items. I was happy with the whole shopping experience from start to finish.
I'm looking for a part for my Garmin GPS 72H mount. Although not in stock, I have to say the online chat function and "Millie" in customer services was extremely helpful in terms of answering questions and following up in house, and then a follow up email from Marie at 6:20pm emailing me a link to the product and notification when it arrives. From a customer perspective, these two ladies have gained a firm advocate for Marine Deals!
Easy and friendly staff who know the product, great deals and a good place to grab a bargain!
I'm happy with your services as you were quick to rectify a problem I had with an item I purchased.
Fantastic range of products, competitive prices and friendly staff. I am really happy I got what I wanted on time.
I have recommended you to others. Excellent customer service, prices and fast shipping.
I think Marine deals have awesome products and specials which I always look out for. The service is great! That's why I always come back.
Just a short note to say how stoked I am with your customer service. I placed my order for a Shimano Tranx 300 on Tuesday and it arrived on Friday! I emailed your team a query regarding the warranty after I discovered you were NZ based and received a reply almost immediately. Apart from your pricing on the Tranx being $80 less than the best price I could get elsewhere, my first shopping experience with you has been outstanding! I will certainly be telling all my fishing mates about you guys! P.S. The Tranx looks awesome! Now I better place an order for some braid to spool her up!
I already have recommended Marine Deals to my mates! Good deals & equipment and no hassle to deal with.
The sales person was thorough and helpful. When I asked him if he liked his job he replied with a smiling "hell yea"!
Fair pricing and excellent service. Exchange for more suitable fit (size) was catered quickly and efficiently.
Brilliant to deal with and easy to talk to! I'd recommend Marine Deals anytime.
The speed of your response, shipping of product, online help and what I have seen of your products are excellent.
I always have a great experience with Marine deals and my last purchase was a prime example. Courier damaged my new fishing rod and Marine Deals sent out a new rod straight away. You can't beat that sort of service.
Great deals, good discounts with fast, efficient service! With a great courier system as well. I just had an order delivered recently with one item missing but was notified that it was being sent the same day! No hassles, I appreciate being believed without quibbling!
Generally when I have made mistakes when ordering, Customer Service Reps are very understanding. Very easy to contact and you can talk or chat with a real person.
I just want to pass my sincere thanks to Richard. I've been absolutely worried, I've spent 5 hours with my depth sounder and I couldn't get it going - you have no idea how frustrating it was for me and I'm afraid it had to be sent back to Raymarine... HOWEVER Richard only spent an hour with it and he didn't even make me feel like I'm an idiot.. so WELL DONE!
Excellent customer service, email followed up by a phone call. Prices are great! I will continue to purchase from this company A++